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Given the nature of the consulting business, we try to identify
qualified candidates for future projects. We hire developers
when we start a project that requires more staff than we currently
employ.
Both temporary positions (of up to several months) and regular
staff positions may become available, depending on the length of
the assignment and current business conditions.
We are accepting resumes for the following positions at entry,
intermediate, and senior levels:
Writing Assistant
Responsibilities
- Write technical materials, including reference guides, online
Help, training materials, and other types of user assistance.
- Edit, proofread, and format documents using a variety of software
tools.
- Help with projects such as updating the Web site and writing
newsletters.
- Work under the direction of senior staff on various projects.
This person reports to the Manager of Consulting Services.
- Perform administrative tasks related to project management.
- Serve as backup for office manager.
Qualifications
- Excellent written and verbal communication skills.
- Strong organizational skills.
- Proven ability to assimilate complex technical information.
- Strong PC skills and knowledge of word-processing.
- Flexibility. Must be able to work on several projects simultaneously.
- Bachelor's degree or related work experience.
To send us your resume, e-mail it to HR Manager, fax it to us at (330)
650-5180, or send it to us at 1696 Georgetown Road, Unit A, Hudson,
OH 44236.
(Please note that Radcom does not provide any relocation assistance.)
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Technical Writer
Responsibilities
- Conduct needs analysis, interview users and work with subject
matter experts to gather information.
- Plan, organize, design and develop technical materials, including
reference material, online help, training materials and other
types of user assistance.
- Edit, proofread, and format materials using a variety of software
tools.
- Track project hours and tasks to meet client deadlines and goals.
- Work independently under the direction of senior staff on various
projects.
- Mentor and supervise junior staff as needed.
Qualifications
- Strong writing skills and the ability to work in varying environments
with different people are crucial for this position.
- Experience with developing training materials or previous consulting
experience are both pluses.
- Bachelor's degree or equivalent in experience is preferred.
Experience in some of the following
is required:
- Microsoft Office
- Adobe FrameMaker
- Adobe Acrobat
- RoboHelp and RoboHelp HTML
- FrontPage
- Dreamweaver
This is a position for which we try to identify candidates for
future projects. We may not currently have an open position, but
feel free to contact us about positions that may come up.
To send us your resume, e-mail it to HR Manager, fax it to us at (330)
650-5180, or send it to us at 1696 Georgetown Road, Unit A, Hudson,
OH 44236.
(Please note that Radcom does not provide any relocation assistance.)
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Instructional Designer
Responsibilities
- Perform detailed analyses, research, design, develop, and test
course and performance objectives.
- Coordinate all stages of the training design and development
process.
- Provide knowledge and recommendations for distance education,
alternative delivery methods, adult-learning theory, and improving
student performance. This includes designing and developing:
- Job aids
- Visual presentations
- Instructor-led, computer-based, and Web-based training documentation
and materials
Qualifications
- A Bachelor's degree in Education, Adult Learning, Instructional
Technology, or a related discipline is preferred.
To send us your resume, e-mail it to HR Manager, fax it to us at (330)
650-5180, or send it to us at 1696 Georgetown Road, Unit A, Hudson,
OH 44236.
(Please note that Radcom does not provide any relocation assistance.)
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Professional Services Manager
Responsibilities
- Design and develop documentation and training solutions for
clients.
- Work as part of a team to provide the best solutions for clients
and for the company.
- Manage projects and staff assigned to these projects by following
Radcom's project methodology.
- Create Radplans for proposed projects, including:
- Researching and meeting with clients to understand project
scope and background
- Determining the best approach to solve a client's problem,
if necessary
- Determining project resources
- Estimating hours
- Developing project plans
- Ensure good customer relations and communication to build trust
and maintain business.
- Understand financial impact of decisions on company and client
goals.
- Work with VP of Operations, Sales staff, and other Professional
Services Managers to schedule and staff projects.
- Edit, proofread, and format materials using a variety of software
tools.
- Conduct needs analysis, interview users and work with subject
matter experts to gather information.
- Plan, organize, design, and develop technical materials, including
reference material, online help, training materials and other
types of user assistance.
- Interview recruits being considered for projects.
- Attend company functions as scheduled.
Qualifications
- Bachelor's degree in related field or related work experience.
- Strong organizational, analytical, and time management skills.
- Expertise in technical writing and instructional design.
- Excellent written and verbal communication skills.
- Proven ability to assimilate complex technical information.
- Strong understanding of business.
- Strong PC skills and knowledge of word processing.
- Use professional associations and training to keep up-to-date
in technical writing and instructional design fields.
Experience
- Approximately 5 to 10 years of relevant experience.
- Extensive experience working on different types of projects
in different industries.
- Proven experience in project management and leadership.
- Extensive experience in basic and advanced software tools (MS
Office, Adobe, RoboHelp, Macromedia, Lectora, etc.)
Attitudes
- Flexible. Must be able to work on several projects simultaneously
and in varying environments.
- Team-player.
- Leader. Must be able to negotiate, command, and maintain respect
and confidence.
- Dedicated to producing quality products.
To send us your resume, e-mail it to HR Manager, fax it to us at (330)
650-5180, or send it to us at 1696 Georgetown Road, Unit A, Hudson,
OH 44236.
(Please note that Radcom does not provide any relocation assistance.)
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