A Collaborative Approach to Technical Writing

Historically, technical writers worked with one product from start to finish. That meant beginning with an outline for the product or piece of equipment, writing the content, and then formatting it for delivery. In some industries, technical communication is undergoing

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You’re Not a Phony

When I first started writing this blog it was very difficult for me. I would sit looking at a blank screen for hours fretting about what to write. Generating ideas for topics was not the issue. My issue was the

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3 Ways to Increase Clarity in Your Technical Writing

Unclear instruction manuals or confusing user guides have become amusing tropes in our society. How many parents have looked cross-eyed at directions for constructing a doll house or a model car and wanted to wad them up and toss them

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Practice Creativity with Ambidexterity Thinking

At some point, most people have heard the theory that the right side of your brain controls the muscles on the left side of your body, and the left side of your brain controls the muscles on the right side

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5 Tips to Improve Your Technical Writing

Before you sit down at the keyboard to type your next technical document, consider these five tips to enhance the effectiveness of your writing: Planning Word Choice Clarity Brevity Simplicity Planning Take some time before you start to consider your

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Improv – The Creative Solution to Problems at the Office

I am an ultramarathon trail runner. When I run in a race, I must make sure I have what I need to keep running for 30+ hours. I cannot rely on an aid station to have the food I need

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No Training Without Coaching, No Coaching Without Training

Studies have long shown that adult learners retain approximately 26 percent of what they learn in a workshop if the content isn’t reinforced or deployed within a few weeks of the program.  That means roughly 74 percent of the information

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Leave Room for Happy Accidents

Your most memorable experiences happen because you leave room for happy accidents. Think of the greatest vacation you ever experienced. What was the best part? I’ll bet it was not the event you over-planned, the one you pinned down to

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Creativity vs Innovation… What’s the Difference?

Often creativity and innovation are used interchangeably. However, they have two subtle yet important distinctions. Do you know what they are? Creativity is the method of unleashing the mind to think in different ways and come up with new ideas.

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Begin with the End in Mind to Create Memorable Instructional Design

Logic tells us we should start at the beginning, so each component of a project is built upon the information that came before. But what if changing up that expectation could breathe new life and infuse fresh thinking into your

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